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Tip No. 1
Promotional products can increase booth traffic at trade shows. Exhibit
Surveys, Inc. discovered promotional products use by exhibitors can give
an advantage over other exhibitors for buyer attention. A research study
showed that in addition to increasing booth traffic, trade show
registrants had a stronger post-show memory of the exhibiting company as
well as positive feelings (goodwill) toward the company.
Tip No. 2
Promotional products give customers "warm fuzzies" toward a company and
the salespeople! In a Baylor University study customers receiving a
calculator with a thank-you letter felt more positive toward the sales
representatives than those who received a thank-you letter with a less
expensive highlighter pen.
Tip No. 3
On
promotional product's creative impact: because of promotional products
utility value, they naturally create involvement. This involvement
combined with factors such as effective targeting, appropriate timing,
marketing campaign objectives, creative copy and/or creative imprint
design, only multiplies creative impact. Other factors affecting impact
include the promotional item's size, value, shape, practicality,
appropriateness, humor, personalization and artistic flair.
Tip No. 4
A
new twist in gift giving: give gifts to someone else on behalf of your
customers. California court reporter firm Tearney & Tearney, seeking to
stretch a limited budget to say thanks to all its attorney clients, bought
plush dinosaur toys, told clients they were being given in their names to
underprivileged children. Attached to the toys were stamped postcards
which the children could use to send a thank-you to the "givers."
Tip No. 5
The
diversity of available promotional items lends to the countless
applications of this medium. Here are five ideal opportunities to
demonstrate effectiveness of promotional products marketing: promoting
branch openings, introducing new products, motivating salespeople, opening
new accounts, and stimulating sales meetings.
Tip No. 6
You
can triple booth traffic just by including a promotional product in your
pre-show mailing, according to the Trade Show Bureau. Most effective are
the use of "companion gifts," such as sending an imprinted coaster before
the show and giving away a matching coffee mug at your booth.
Tip No. 7
For
creating awareness among a selective audience, promotional products are
hard to beat. In a study on attendee awareness of product demonstrations
staged in three university communities, Southern Methodist University
found that selective distribution of ad specialties out pulled school
newspaper advertising by a 2-to-1 ratio.
Tip No. 8
Pre-show promotions are important. Research shows 76 percent of trade show
attendees have decided BEFORE they get to the convention which booths they
will visit.
Tip No. 9
As
a professional promotional products distributor, I can offer many special
services like artwork, computer graphics, layout/paste-up, warehousing,
fulfillment, packaging, gift wrapping, copywriting, imprinting and
engraving.
Tip No. 10
The
top 10 industries purchasing of promotional products are financials;
healthcare; non-profit organizations; education; general manufacturing;
insurance (companies, agents, adjusters); automotive; government;
entertainment/sporting events and media/advertising & PR agencies.
Tip No. 11
Developing trade show traffic, balancing improper product mix, activating
inactive accounts, changing product/company names and sales aids for door
openers are a few more ways promotional products marketing can enhance
campaign results.
Tip No. 12
In
the promotional products industry, suppliers are those that manufacture or
import products. They imprint your name or message on products, and rely
on distributors to sell products to you -- the client. Suppliers promote
their products to distributors like me through catalogs, tradeshow
exhibits, industry publications, direct mail. They also promote to
independent supplier representatives who in turn keep me informed of new
products.
Tip No. 13
Promotion goals aren't met by chance. Successful marketing campaigns are
carefully researched and planned, having taken into consideration the
audience, budget and the desired goal.
Tip No. 14
With the expansive variety of available products, creative ideas for
promoting your company, product or message are virtually infinite. The
industry's constant quest for the unique ensures an infinite supply of
ideas. In addition to being designed to enhance an advertiser's image,
promotional products stick around...and around...and, well, you know. With
each use, the advertising message is seen again, at no additional cost per
exposure.
Tip No. 15
Qualities to expect from me as your promotional products distributor: 1. A
solid reputation with good references; a CAS or MAS industry designation
earned through continuing education. 2. Creative exchange of ideas serving
as your consultant, rather than an order taker. 3. A business philosophy
and style that match the firm's needs. 4. Accurate, inclusive price
quotes. 5. Record of on-time delivery.
Tip No. 16
Promotional products work best as part of an integrated marketing plan.
Although advertising is usually what we think of first, promotional
products are also ideal for sales promotions, public relations, branding
and internal communications.
Tip No. 17
Promotional products are effective in reinforcing employee sales contests,
too. A month-long Baylor University study of sales contests in retail
stores indicated that using promotional products as periodic reinforcement
were not only cost-effective, but also outperformed the contest that
didn't use promotional products by as much as 50%!
Tip No. 18
Using me as a consultant can mean the difference between success and
failure of a promotional campaign. As a professional promotional products
distributor, I have the expertise to help you create a campaign theme, an
imprint message, method of distribution and products which are appropriate
to your campaign and budget.
Tip No. 20
Presenting a promotional item personally wields the strongest impression
on the recipient.
Tip No. 21
A
survey of 180 college students at five U.S. universities revealed that
promotional products are indeed influential and appreciated. Ninety-five
percent of the students surveyed mentioned appreciation at having received
the items, and 85 percent named an imprinted item in their immediate
possession or at their home. Eighty-three percent of respondents said that
promotional products would motivate them in one or more of the following
ways: respond to a survey, enter a contest, purchase a product or service,
patronize a business or donate to a charity.
Tip No. 22
Customers reorder faster and more often when promotional products are used
instead of coupons. In a study by Southern Methodist University, customers
receiving promotional products reordered up to 18 percent sooner than
those who received coupons and up to 13 percent sooner than those who
received no promotion.
Tip No. 23
For
that extra performance boost, look to awards and incentives because
employees are willing to work hard to get them. That's the conclusion
drawn from a new study by Baylor University. Employees say they are likely
to try harder when competing for awards and incentives in teams rather
than individually.
Tip No. 24
Promotional product recipients typically have a higher opinion of
companies who give away promotional items; however, that opinion is
reduced if a company gives away promotional products for a time, and then
stops.
Tip No. 25
Promotional products provide high message recall. In one study, 68 percent
of recipients remembered the advertiser's name or message.
Tip No. 26
Promotional products improve the recipient's impressions of an advertiser.
A survey revealed that 56 percent of respondents had a favorable
impression of the advertiser before receiving a promotional product. That
number increased to 71 percent after receiving a promotional item.
Tip No. 27
Promotional products can maximize trade show attendance. A pre-show gift,
according to a study on trade show attendees, can produce three times
greater traffic to an exhibit than an invitation without a gift.
Tip No. 28
Promotional products build goodwill. In one study, a company using
promotional products improved its goodwill standing over competitors by 11
percent. A promotional product, the findings indicate, can surpass by as
much as 52 percent a thank-you letter alone in improving a customer's
general feelings about a company and its sales reps.
Tip No. 29
Since everyone naturally likes to receive gifts, that makes promotional
products marketing the only advertising medium that has built in
ingratiation.
Tip No. 30
Direct mail response rates increase with promotional products. Using
promotional products as an incentive to respond can generate four times as
many responses as a sales letter alone. The promotional product incentive
can reduce by as much as two-thirds the cost per response.
Tip No. 31
Customers receiving promotional gifts are more likely to give salespeople
referrals. In one experiment, the difference in the number of referrals
was as much as 24 percent.
Tip No. 32
Promotional products should relate to the advertiser's message. However,
prior to choosing the products, we will spend important time discussing
the best way to achieve your goals. Consider these six elements when
planning a successful promotion: 1.Define Promotion Objectives 2.Identify
Target Audience 3.Plan Product Distribution 4.Determine Central Theme
5.Develop Message for Imprint 6.Select Products
Tip No. 33
Promotional products maximize the effectiveness of employee sales contests
by sustaining employee enthusiasm over the contest period. Contest results
in one study show 50 percent more stores achieving sales gains.
Tip No. 34
Mary Kay beauty consultants realized using promotional products encouraged
customers to provide the consultants with names of friends and associates
as sales leads. The consultants who gave promotional gifts to their
customers received as much as 22 percent more referrals than those who
didn't use them.
Tip No. 35
Promotional product mailings can dramatically improve response rates for
campaigns involving other media, such as print advertising. In a study by
Dallas Marketing Group, a national tile distributor wanted to integrate
the use of direct mail and promotional products into an existing print
advertising campaign. Response rates were tracked for a known group of
subscribers. Some subscribers received only the trade ad, while others
also received a sales letter, a promotional product, or a promotional
product incentive. From those respondents exposed to both the trade ad and
some form of direct mail, two-thirds identified the direct mail piece as
the catalyst that prompted their response.
Tip No. 36
To
change employee behavior, corporate awards and incentive programs need to
be frequent and should specifically reward employees for sustaining the
desired change. Otherwise, the Baylor University study reveals, up to half
the time, the particular behavior change that management seeks disappears
once the program ends.
Tip No. 37
Promotional products used in conjunction with a sales letter or as an
incentive to respond, make a notable difference in direct mail response
rates. They also improve a business' likelihood of converting leads into
sales appointments. Silver Marketing Group conducted a study where a
promotional product was added to a direct mail promotion, and response
rates went up 50 percent! Promotional products used as response incentives
generated as much as four times as many responses as a sales letter alone.
Tip No. 38
Awards and incentive programs improve employee performance and morale. In
addition to higher productivity, happy employees have fewer accidents and
give customers better service. Baylor University discovered in a random
survey, employees are indeed motivated to participate in award and
incentive programs. However, employees cited they are most excited about
these contests when their input is part of the initial planning and they
receive timely feedback throughout the contest.
Tip No. 39
As
a promotional products distributor, I wear many hats. In addition to
knowing where to get items for clients, I'm also familiar with
manufacturing methods and the pros and cons of different fabrics and
materials used. Distributors range from one-person to businesses with
hundreds of salespeople and branches nationwide. All distributors can be
product sellers and take orders effectively for clients who express that
need. However, many distributors are promotional marketing program
consultants. These program consultants work closely with their clients,
and the clients' advertising agency (if applicable) to assure a successful
campaign.
Tip No. 40
Recipients of promotional products remember the advertiser's name. A study
by Schreiber & Associates, in Peoria, IL, showed that nearly four out of
ten (39 percent) persons receiving promotional items could recall the name
of the advertiser as long as six months after they received the item.
Tip No. 41
When charged with such challenges as building a company or product image,
promoting a new facility, motivating employees, introducing new
salespeople or improving client/customer relations, a promotional product
distributor will give you guidance and ideas to assure success.
Tip No. 42
Have you ever tried to buy a gift for someone you don't know? If so, you
know it's quite difficult. Knowing your target audience is a crucial key
to a successful promotion. Companies should clearly communicate their
intended use of promotional products to a professional distributor.
Tip No. 43
The
"staying power" of promotional products marketing gives it an edge over
other types of marketing. Because these useful items are kept, they keep
on advertising long after other elements of a campaign have been
forgotten.
Tip No. 44
Walking billboards still top the charts. Wearables, including T-shirts,
jackets, baseball caps, headbands, shorts, etc., are still most popular
category of promotional products. Often called walking billboards, sales
of wearables account for 29.5 percent of the $14.94 billion promotional
products industry.
Tip No. 45
Promotional product recipients prefer subtle imprinting for certain
products -- particularly the higher-end items including awards, plaques,
briefcases, luggage, clothing, portfolios, writing instruments, etc.
Tip No. 46
Promotional products, used as dimensionals in direct mail solicitations,
can boost response rates by as much at 75 percent, according to a Baylor
University study.
Tip No. 47
Business gifts need not be limited to holidays. Presenting gifts on
birthdays, special occasions, or just to say "thank you," creates impact
because recipients don't expect it.
Tip No. 48
To
improve your telemarketing sales, send product literature BEFORE you make
the call. According to Telemarketing magazine, that tactic can reduce the
time it takes to close the sale.
Tip No. 49
Uses for promotional products: introducing new products, motivating sales
people, building goodwill, opening new accounts, stimulating sales
meetings, developing trade show traffic, activating inactive accounts and
changing names of products or companies. More uses include marking branch
openings, creating sales door openers, motivating customers through
premiums and improving client or customer relations and image building.
Tip No. 50
Sharables are a recent trend. These include gifts of mixed nuts or
confections and gourmet food packages that can be shared by everyone in
the office, thereby spreading goodwill.
Tip No. 51
A
study by Southern Methodist University shows: In building customer
loyalty, in terms of reducing elapsed time between orders and repeat
orders, promotional products are likely to outperform coupons or no
promotion at all by as much as 12.9 percent. And in terms of order
frequency, by as much as 16.2 percent.
Tip No. 52
Design tip for business-to-business package... While much effort goes into
consumer package design, business-to-business packaging rarely gets the
same attention. Here's a way to make b2b boxes easy to read in the
warehouse: rather than printing a stock number that's meaningless to the
receiver, manufacturers should indicate what's actually inside. This
decreases needless handling and lessens the risk of damage. - Sales and
Marketing Management, February 2000
Tip No. 53
Traditional media channels still do the job... Many experts tout the Web
as the ultimate place to find new customers, but in reality many dotcom
companies rely on traditional media channels to attract new business. The
top 15 Internet companies alone spent $630 million in 1999 to promote
themselves through TV, radio and print media. Of course the Internet will
continue to garner a larger role in efforts to connect with customers, but
it seems the standbys are still the best bet. - George Colombo, president
of Influence Technologies
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